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The Let's Talk Energy Fund can help residents in England, Scotland or Wales who are struggling to pay their bills and/or replace inefficient white goods such as cookers, fridges, freezers and washing machines, and also help replace or repair gas and oil boilers.

Funding has been provided by energy companies as part of their commitment to help with energy bills and energy usage.

At present the Fund is able to consider applications from the customers of the following energy suppliers:

  • Boost: White Goods awards and Boiler repairs or replacements awards
  • OVO: White Goods awards and Boiler repairs or replacements awards
  • Spark: White Goods awards and Boiler repairs or replacements awards
  • SSE: White Goods awards and Boiler repairs or replacements awards
  • Scottish Power: White Goods awards only
  • Tonik Energy: White Goods and Energy Debt Relief awards only
Applications for White Goods from customers of other suppliers will be stored for up to 10 weeks and may be considered when further funding becomes available later in the year. Should your application close after 10 weeks you are free to reapply to the scheme at any time.

Applicants can submit multiple applications but can only apply for one request type per application.

Please check our website www.lets-talk.online to find out what awards are currently available.

To qualify for an award you will need to demonstrate that you are in receipt of certain means tested benefits as well as providing evidence specific to your request. Whilst we try to award as many applications as possible, funds are limited and we cannot guarantee that all eligible requests will be awarded.

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Primary Contact Number

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What are you applying for?

The Let's Talk Energy Fund can provide a range of support measures, however you can only apply for one type of support at a time. If you wish to apply for more than one item you will need to make subsequent applications. Depending on funding available, some support measures may not be immediately available, but eligible applications will be retained in readiness for available funds. Please check the website for items that are currently available.

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Energy Debt Relief

The Fund may be able to provide financial support to help clear your gas and/or electricity debts. You will need to provide a recent meter reading which we will confirm with your supplier and if successful make a payment direct to your gas/electricity account. Please note the Fund is only able to make debt awards to customers of energy providers who appear in the dropdown box.

Gas Debt Relief

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Name of provider for is required

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Value of debt is required

Value of debt should be greater than zero

Value of debt should be less than 10000

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Your meter reading is required

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Date of meter reading is required

Electricity Debt Relief

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Name of provider for is required

Your account number is required

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Value of debt is required

Value of debt should be greater than zero

Value of debt should be less than 10000

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Your meter reading is required

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Date of meter reading is required

It is requirement that all white goods are connected by our delivery team and old appliances where applicable removed, all reasonable precautions will be taken to ensure our delivery team adhere to the government guidelines for entering a home. By continuing, you confirm that you are happy for the connection to take place.

You can apply for up to 2 white good items, although we can only offer 1 of each type.

Please note:

  • All items are supplied in white and are free standing, each appliance will have a minimum energy efficiency A rating.
  • We are not able to upgrade your white good or change the colour, model or specification.
  • We will only be able to offer the items you have selected - these cannot be changed after submission.
  • We will remove any old or broken appliances from your home when we deliver the replacement item.
White goods will be provided by our third party supplier and by submitting this application form, you give authorization to Charis Grants Ltd to share your personal information with our supplier in order to supply the requested white goods. This will only happen if your application is successful.

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Boiler Repair or Replacement

The Fund may be able to provide boiler repair or replacement where your existing boiler is damaged or where your home does not currently have a boiler.

Please note:
All boiler repair and replacement work is carried out by our third party supplier who is Gas Safe registered. By submitting this application you authorise Charis Grants Ltd to share your personal information with our supplier in order to carry out an initial assessment of your boiler/property and any subsequent approved work. This will only happen if your application is successful.

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Eligibility

In order to be considered for assistance from the Let's Talk Energy Fund you or a member of your household need to be able to demonstrate that you meet at least one of the following criteria. Please indicate below if you are in receipt of one of the following.

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Supporting Documents

Available funds are limited; to ensure you stand the best chance of having your application approved please submit documentary evidence along with this application form. Requests for help with debt or boilers replacement/repairs will not be approved without appropriate supporting evidence.

Evidence can be either uploaded at the point at which you submit this application; (scanned images or clear photos are acceptable) or subsequently emailed to us at energyfund@lets-talk.online in the same electronic formats.

Please do not send us any paper documentation unless we specifically ask you to. You will need to provide at least one of the following pieces of evidence:

  • All pages of the DWP/Jobcentre letter showing your benefit entitlement.
  • All pages of the HM Revenue and Customs (HMRC) letter showing Child Tax Credit or Working Tax Credit entitlement.
  • All pages of your Universal Credit letter or screenshots of your online account showing your full name and entitlement.
  • All Pages of the Pension Service letter showing your Pension Credit entitlement

All DWP and HMRC documents must relate to the period April 2020 – March 2021.

If you do not have any of the above, but believe your gross annual household income is less than £16,190, please submit evidence of your income for all members of the household. This should include wage slips for the last 3 months along with any other income such as your pension. If you are applying for utility debt relief, it is essential that you provide a recent meter reading (not estimate) in order for us to process the request.

IMPORTANT!
Please ensure that all documents clearly show your name and address together details of benefit being awarded.

Evidence must be in the name of the applicant apart from evidence in relation to annual household income.

Please select evidence you would like to upload

Please click on the button below to upload your evidence. Only images are allowed, please scan or take a photograph of any documents you wish to upload. Please note that there is a limit on the file size to 4mb. Once you have upload your file you will need to select the evidence type from the drop down menu.


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Consent

As the applicant, or agent acting on behalf of the applicant, I confirm acceptance and agreement of the follow;

  • that all information provided on this and any other document submitted for this application has been provided with the consent of the applicant and that it is true to the best of their knowledge;
  • that the applicant has been made aware of their rights as a data subject under General Data Protection Regulations and that they have also been made aware of the privacy policy that can be found at www.lets-talk.online/Home/PrivacyPolicy
  • that the applicant has been made aware that Charis Grants Ltd, who operate the Let’s Talk Fund, will process their application in accordance with the General Data Protection Regulations and the applicant has given consent for Charis Grants to verify the information provided in this form, and any submitted documents, in order to check eligibility and for the purpose of processing the application;
  • the applicant understands that Charis Grants Ltd may contact them directly about the application and gives consent for Charis Grants Ltd to do so;
  • the applicant understands that they may be required to provide further evidence to support this application;
  • where applying for white goods, the applicant understands that it is requirement that all white goods are connected by our delivery team and old appliances where applicable removed, all reasonable precautions will be taken to ensure our delivery team adhere to the government guidelines for entering a home. The applicant is happy for the connection to take place;

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Thank you for completing the Let's Talk Energy Fund application form.

We can confirm that we have received your application and registered you for the Scheme. Please be advised that we may ask you to provide documentary evidence to support your application, as required by the Scheme guidelines.

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